This is a Global Policy. CD-adapco extends the application of the Safe Harbor Privacy Principles to all personal data originating outside of the United States and being transferred for processing to CD-adapco facilities in the United States. CD-adapco facilities outside of the United States are required to comply with this Policy in addition to the privacy laws in force under their local jurisdictions. This Policy does not necessarily describe how local management may handle personal data in order to comply with local privacy laws. Local management will be responsible for accessing and complying with local/unique laws and/or rules regarding the processing of personal information in that particular locale.
CD-adapco may collect personal information in various ways and on various occasions. This may include, but is not limited to, the situations where individuals initiate contact with us, visit our website, participate in a promotional activity or register for any services and events offered by CD-adapco.
What information is maintained
The information collected by CD-adapco may include, but is not limited to:
Personally identifiable information such as: name, address, email address, telephone and facsimile number, company affiliation, department name, title;
Administrative information such as: quote history, licensing history, login information to customer portal and other CD-adapco online resources;
Marketing information such as: type of industry, meeting and event attendance, support case issues;
Billing information such as: billing address, credit card information; VAT identification number;
For the purpose of supplying software licenses under CD-adapco’s Global Academic Program, in addition to the basic contact and administrative information, the following types of personal data are collected about the students requesting CD-adapco products:
name of the attended academic institution
type of degree
area of study
research/ application interests
How information is used
CD-adapco collects and uses personal information in the conduct of its regular business operations and activities. In particular, such collected Personal Information may be used for any of the following purposes:
Anonymous Information collected by CD-adapco may be used among others:
to personalize customer experience with this website and related web resources;
to improve the functionality of CD-adapco’s website, products and services;
to deliver targeted advertisements on this website; and
for other historical, statistical or research and analysis purposes.
CHOICE OF DATA USE
CD-adapco respects each individual’s rights to make decisions about the manner in which CD-adapco uses, collects or discloses personal information about them to third parties. CD-adapco does not intend to use or share with third parties any personal information obtained from its customers, vendors, business partners or other parties for purposes other than for which it was originally collected without the prior consent of the concerned individuals. All individuals providing CD-adapco with their personal data may direct CD-adapco not to share such personal information with any third party or request that CD-adapco not utilize such data for any secondary purposes. CD-adapco will respect these choices. For example, the customers may “opt out” from the marketing email distribution or participation in a support survey. Such “opt-out” requests may be submitted at any time to the appropriate Account Manager at CD-adapco or to firstname.lastname@example.org With respect to sensitive personal information (such as information specifying medical or health conditions, racial or ethnic origin, political opinions, and religious or philosophical beliefs) CD-adapco does not intend to collect such data in the conduct of its business operations.. If such sensitive personal data is provided to CD-adapco, CD-adapco obligates itself not to share it with third parties or use it for purposes other than originally intended without an explicit direction and consent of the concerned individual. Visitors to CD-adapco’s website have an option of deleting or rejecting cookies and other automated data collection tools in use by CD-adapco by adjusting the cookies settings in their browser.
TRANSFER TO THIRD PARTIES
Personal information may sometimes be disclosed to third parties in furtherance of the primary sales and customer support related activities or fulfillment of other contractual obligations, or as otherwise required by law. These recipients may include third parties acting as an agent to perform tasks on behalf of and under the instructions of CD-adapco, such as, for example credit card processors, sub-contractors, legal advisors, or consultants. Personal information may also be disclosed, as appropriate, to taxation authorities, law enforcement authorities, other regulatory bodies, or potential purchasers or customers of CD-adapco. Prior to disclosure of any personal data to a third party, CD-adapco will confirm that the third party subscribes to the Safe Harbor Principles or, alternatively, that the third party agrees to provide at least the same level of privacy protection required by the Safe Harbor Principles.
CD-adapco is committed to keeping personal information secure and has therefore implemented reasonable physical, technical and administrative safeguards designed to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These safeguards, among others, may include:
Locked filing cabinets
Restricting access to offices
Password protection for electronic information systems
Encryption of stored and in-transit data
Limiting access to a need-to-know basis
Same day processing and shredding of customer credit card information
Secure deletion or disposal of obsolete personal information stored in both electronic and hardcopy form
CD-adapco uses industry standard methods for collection and transmittal of sensitive information such as a financial account number. It is important for customers to understand, however, that no website, database or system is completely secure. CD-adapco expects all concerned individuals to share the responsibility of taking reasonable steps to protect their personal information against unauthorized disclosure or misuse, for example, by protecting their password.
AUTOMATIC DATA COLLECTION TOOLS
DATA ACCESS AND INTEGRITY
CD-adapco strives to maintain the accuracy and integrity of the personal information in its databases and to keep that information up-to-date. To the extent permitted or required by applicable law, CD-adapco provides ways for its customers to access and verify the individually identifiable information maintained about them by CD-adapco in order to update them or correct inaccuracies. Customers who have been granted access to the customer support portal can self-verify and update online the following types of information: name, phone number, email, industry, time zone, locale and language. As the information loses value over time or becomes obsolete it will be periodically deleted, in accordance with applicable local legal records retention requirements. All individuals seeking to update or correct their personal information or to change their communication preference with CD-adapco should contact the appropriate Account Manager or email their request to email@example.com
By mail: CD-adapco
Analysis & Design Application Co., Ltd.
60 Broadhollow Rd
Melville, NY 11747
Attention: Leslie Browne, Manager Worldwide Human Resources
Or by email: firstname.lastname@example.org
CHANGES TO POLICY
This policy may be amended from time to time in a manner consistent with the requirements of the Safe Harbor Principles and CD-adapco’s business needs. Such revisions will apply to information maintained at the time of the change. Appropriate notice will be provided concerning revisions and amendments.